If credit unions ever “go down,” it won’t be on Denise Wymore’s watch. As a speaker, consultant, and current marketing manager of QCash Financial, Denise is a fierce advocate for the credit union movement. But like many advocates, she thinks credit unions…Read more How Credit Unions Can Help Members Thrive in a Brave New World
I’d say that this year has gotten off to a bit of a rocky start, wouldn’t you? As turmoil and uncertainty persist as the “new normal,” you’re likely still finding yourself pulled in even more directions than usual. Over the last year, you have…Read more How Credit Union Marketers Can Prioritize and Innovate in 2021
This article originally appeared in CU Insight. As we look at the impact COVID-19 has had on our country over the past year, one thing is stunningly clear: Women in the U.S. have taken an outsized hit. Women are not only more…Read more Credit Unions Are Uniquely Positioned to Help Us Through the “She-cession”
For many of us, this year’s Thanksgiving won’t be the large, chaotic gathering it often is. But whether or not we’re only setting a few places at the table, and whether or not we decide to roast a turkey, let’s not lose…Read more What I’m Grateful For in 2020
It’s safe to say that almost nothing this year has gone according to plan. That’s not to mention that the days are getting shorter, and we’re all confronting the reality of winter in the thick of a pandemic. So, how are you…Read more Are Your Coworkers OK? How to Build Team Trust and Cohesion While Working from Home
This article was originally published in CUInsight. COVID-19 has brought undeniable clarity to the importance of good digital tools. What would we have done without them over the past months? As members navigated the realities of closed branch lobbies and crowded drive-thrus,…Read more 5 Ways to Keep it Personal in a Digital-Mostly World
Folks in the financial industry love to talk about innovation, usually in reference to fintech. But innovation isn’t always flashy. It doesn’t have to involve technology, nor does it always represent a tremendous break-through. Sometimes innovation can be incremental. Or, as George…Read more 5 Examples of Innovation Beyond Fintech
In today’s “new normal,” what should credit unions be doing differently? Gigi Hyland, Executive Director of the National Credit Union Foundation, joins us to share stories about putting empathy into action, explain how new member habits are changing the credit union business…Read more Empathy in Action: Shifting the Center of the Credit Union Business Model
This article was originally published in CU Insight. If you’re like most credit unions, your marketing has been all about triage over the past, chaotic, few weeks. You’ve doubled down on digital tools, told your members about closed branch lobbies and new…Read more Your Members are Still Focused on COVID-19 – Your Marketing Needs to Be, Too