What is a micro-interaction, and why should credit unions care? Fintech growth and business transformation strategist Samantha Paxson joins us on The Remarkable Credit Union podcast to discuss how credit unions could benefit from focusing less on big loans and focusing more…Read more Micro-Interactions: The Key to Credit Union Growth in 2025
Many of us have been trained to look outward when it comes to growing companies, whether that means looking to new target markets, potential investors, or evolving trends. But according to Ronaldo Hardy, President/CEO of The National Association of Credit Union Service…Read more How to Grow Your Credit Union From the Inside Out
In a heavily regulated industry like financial services, innovation can seem daunting. There are so many regulatory hoops to contend with, not to mention a fierce aversion to risk. But as Jerome Emanuel, Chief Lending Officer at Alternatives Federal Credit Union has…Read more How to Create a Game-Changing Financial Product
In this age of multibillion-dollar credit unions, it can be easy to forget that most started with a small group of people looking to pool their resources. Well, Jessica Gordon Nembhard is here to remind us. Professor of Community Justice & Social…Read more What Black Cooperatives Can Teach All Credit Unions
Demand for clean energy products is on the rise, and not just from well-to-do Tesla owners. There is also widespread interest and demonstrated need in lower-income and disadvantaged communities. But how can credit unions meet that need? Enter the Clean Communities Investment…Read more How Your Credit Union Can Reap the Rewards of Green Lending
We all know that products are a credit union’s bread and butter, so to speak. But a “product-first” mentality can result in more transactional relationships with your members, not to mention a product mix that may not fully meet their needs. This…Read more Partnerships Before Products: How LES People’s FCU Drives Systemic Change
As AI has wriggled its way into more nooks and crannies of our everyday lives, we’ve been hearing quite a bit of chatter about technology versus humanity. We’re not here today to speculate about possible dystopian futures, but we are here to…Read more At This Tech-Forward Credit Union, People Still Come First
Welcome to our 100th episode of The Remarkable Credit Union podcast! We couldn’t have asked for a better guest to help us celebrate this milestone—the inimitable Linda Bodie, Chief + Innovator at Element Federal Credit Union. Linda joins us to share some…Read more How Element FCU Defies the Odds with Grit, Humor, and Heart
A shared commitment to serving the financial needs of the underserved has long distinguished credit unions from other financial institutions. In this episode, we talk to Jules Epstein-Hebert, the Director of Membership, Growth, and Partnership at Inclusiv, a nonprofit that has been…Read more Have Credit Unions Moved the Needle on Financial Inclusion?